The
Four P’S
Marketing decisions generally fall into
the following four controllable categories:
·
Product
·
Price
·
Place (distribution)
·
Promotion
The
term "marketing mix" became popularized after Neil H. Borden
published his 1964 article, The Concept of the Marketing Mix. Borden
began using the term in his teaching in the late 1940's after James Culliton
had described the marketing manager as a "mixer of ingredients". The
ingredients in Borden's marketing mix included product planning, pricing,
branding, distribution channels, personal selling, advertising, promotions,
packaging, display, servicing, physical handling, and fact finding and
analysis. E. Jerome McCarthy later grouped these ingredients into the four
categories that today are known as the 4 P's of marketing, depicted below:
The
Marketing Mix

These four P's are the
parameters that the marketing manager can control, subject to the internal and
external constraints of the marketing environment. The goal is to make
decisions that center the four P's on the customers in the target market in
order to create perceived value and generate a positive response.
Product
Decisions
The term
"product" refers to tangible, physical products as well as services.
Here are some examples of the product decisions to be made:
·
Brand name
·
Functionality
·
Styling
·
Quality
·
Safety
·
Packaging
·
Repairs and Support
·
Warranty
·
Accessories and services
Price
Decisions
Some examples of
pricing decisions to be made include:
·
Pricing strategy (skim, penetration,
etc.)
·
Suggested retail price
·
Volume discounts and wholesale pricing
·
Cash and early payment discounts
·
Seasonal pricing
·
Bundling
·
Price flexibility
·
Price discrimination
Distribution
(Place) Decisions
Distribution is about
getting the products to the customer. Some examples of distribution decisions
include:
·
Distribution channels
·
Market coverage (inclusive, selective,
or exclusive distribution)
·
Specific channel members
·
Inventory management
·
Warehousing
·
Distribution centers
·
Order processing
·
Transportation
·
Reverse logistics
Promotion
Decisions
In
the context of the marketing mix, promotion represents the various aspects of
marketing communication, that is, the communication of information about the
product with the goal of generating a positive customer response. Marketing communication
decisions include:
·
Promotional strategy (push, pull, etc.)
·
Advertising
·
Personal selling & sales force
·
Sales promotions
·
Public relations & publicity
·
Marketing communications budget
Limitations
of the Marketing Mix Framework
The
marketing mix framework was particularly useful in the early days of the
marketing concept when physical products represented a larger portion of the
economy. Today, with marketing more integrated into organizations and with a
wider variety of products and markets, some authors have attempted to extend
its usefulness by proposing a fifth P, such as packaging, people, process, etc.
Today however, the marketing mix most commonly remains based on the 4 P's.
Despite its limitations and perhaps because of its simplicity, the use of this
framework remains strong and many marketing textbooks have been organized
around it.
Conclusion :
The four P is the
parameter that marketing managers can
control, subject to the constraints of
internal and external marketing
environment. The goal is to make decisions that center the four P's to
customers in the target market to create perceived value and generate a
positive response.
Source :
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